The delivery experience platform
Create winning ecommerce experiences for your customers. From delivery through to managing returns.
Convert more customers with better delivery choice
Connect your customers with the best performing carriers
Engage with your customers after the buy button
Retain your customers and increase sales
Delivery and carrier management
Connect to all your carrier services through a single integration. You can offer your customers the right delivery options, flex and manage shipments with ease, set automatic allocation rules, generate carrier compatible labels and monitor performance.
Post-purchase tracking and communications
Get all your delivery and returns shipment tracking information in one place. You can keep customers informed and engaged with automated branded updates, monitor performance and proactively resolve escalations.
Automated returns management
Set rules and return windows, approve returns and get key insights. You can use on-platform carriers for shipping rates and labels, or upload your own. Let customers request refunds or exchanges via a branded portal and keep them updated on progress.
A winning formula for ecommerce growth
+20%
-63%
+6%
API-first technology. Simple integration options
From single integration carrier management and post-purchase tracking, to a returns app you can install in seconds.
Sorted’s platform has it all and we’re moving at pace to bring winning delivery experiences to retailers of all shapes and sizes.
Trusted by the world’s leading retailers and brands
