Complete control & flexibility of your delivery & carrier management
Connect to all of your chosen carriers, reduce broken customer promises and convert more customers with better delivery choices.
Reduce customer contacts, slash operating costs and increase sales
All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers.
Automate your Shopify returns management
Competitive label rates and simple returns, refunds and exchanges for you and your customers.
Get up and running immediately.
You've got the power to keep your customers. 63% won't shop again after a poor delivery experience.
Consumer reserach reveals the top 3 delivery experience areas retailers and brands need to nail to keep loyal customers and win new ones. Read the 2022 consumer survey here.
Low shipping costs
On-time delivery
Proactive progress updates on orders and returns
Trusted by the world’s leading retailers and brands
Meet Sorted’s delivery experience platform
Ship
All your carrier services through one integration. Optimised parcel allocation for you. Better delivery choice for your customers.
Track
All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers.
Return
All your Shopify returns, refunds and exchanges automated. Great value labels for you. Branded returns portal for your customers.
A proven formula for last mile efficiency
+20%
basket conversion
-63%
reduction in WISMO customer contacts
+15
minutes saved per return
Customer delivery comms to boost revenue, and NPS
Delivery communications are critical when things go wrong… and when they go right. Here’s Kerry, our in-house tracking expert, to explain why.
An API-first philosophy for delivery experience
Simple integration and access to the world’s best-performing carriers.
Get up and running immediately with our Shopify returns app.
“We completely control customer insight now. Users are kept firmly within a native page on our app, meaning we give a much better customer experience.”
Read the customer story
“The people at Sorted bring the product to life. Their lens on the retail tech sector allows us to learn from their final mile and CX expertise.”
Read the customer story
Learn from your peers and competitors
Listen to the latest episode of the podcast
CEOs, founders and leaders of small and medium businesses open up about the tips, tools, and stories of the trade.
Small business series
Everything you need to know about delivery experience.
Preparing for peak
37% of respondents think this peak season will be busier than any other.
Branded tracking and comms = business value
3 ways branded tracking and communications can help your retail business.
