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Sorted
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    Platform

    Learn all about Sorted’s Delivery Experience Platform.

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    • Ship

      Get total control of your carrier management & offer your customers better delivery choice.

    • Track

      Get all your shipment tracking data in one place & proactively communicate with your customers.

    • Return

      Get labels & automate your entire customer returns process, including refunds & exchanges.

    • Reverse Logistics

      Get started with a simple and efficient digital journey for seamless customer item sending.

    Cutting costs with smart allocation

    How retailers use smart allocation to cut costs across the post-purchase journey.

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  • Solutions

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    Got a specific challenge? Find the solution, with these use case examples

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      • Drive digital & brand engagement to generate more sales.

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      • Reduce WISMO & take the pressure off your contact centre

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    Prove the value in post-purchase tracking software with our simple 60 day FREE trial package.

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      Every episode of the Sorted Retail Sessions – with very special guests.

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    The Indie Retail Sessions Podcast

    Listen and learn as we chat to CEOs, founders and leaders of small start-ups and growing medium-sized retailers about their entrepreneurial experiences.

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    Company

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    Cutting costs with smart allocation

    How retailers use smart allocation to cut costs across the post-purchase journey.

    Listen now
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  • Sorted Blog

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  • Parcel delivery to doorstep

    PRESS RELEASE: 42% of consumers have missed deliveries due to miscommunication

    July 15, 2021
    • General
  • Sorted REACT dashboard

    What’s New July 2021: In the world of Sorted REACT

    July 15, 2021
    • General
  • PRESS RELEASE: musicMagpie partners with Sorted to offer best in class delivery experience and reduce customer enquiries

    July 06, 2021
    • News
  • Happy customer service staff

    The ultimate WISMO & WISMR reduction toolkit

    June 29, 2021
    • Customer Experience
    • General
  • Prime Day 2021: A seminal moment in the online retail sector?

    June 23, 2021
    • General
  • Man browsing on tablet device

    Drive digital and brand engagement

    June 14, 2021
    • Customer Experience
  • Customer thinking

    A session with Think Beyond co-founder, Steven Cozens

    June 11, 2021
    • Customer Experience
  • Shopper carrying bags

    Bridging the customer experience gap between on and offline for a retail revival

    May 26, 2021
    • Customer Experience
  • PRESS RELEASE: Tech Nation’s Future Fifty growth acceleration programme welcomes three North West tech scaleups

    May 05, 2021
    • News
  • Queue of lorries at shipping port

    The post-Brexit supply chain: gaining ground for EU delivery

    April 26, 2021
    • General
  • Factory worker COVID mask

    Preparing to pivot: is your CX aligned to disruption?

    April 26, 2021
    • Customer Experience
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In-depth guides

  • Neuroscience Report

    March 16, 2022
  • The Winter Retail Guide

    October 18, 2021
  • The ultimate WISMO & WISMR reduction toolkit

    June 22, 2021
  • Get delivery data and insight that drives action

    June 28, 2021
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